From scattered pieces to streamlined organization

helping small businesses and non-profits elevate their efficiency and grow

an Vietnamese woman, smiling confidently at the camera in a bright blue button up shirt

What I do

Imagine you’re planning a trip, and you know your destination, budget, and timeline. But, you don’t know how to get there. That’s where I come in. I can help you figure out your transportation, the most effective route, places to stay and see, last chance fuel stops, and everything in between. What that looks like for your business is optimizing technology, allocating resources, and aligning your team with the processes. Arriving at the destination is just one part of our collaboration. It is also about the journey and setting you up for success with sustainable systems that last beyond our trip together.

3 sticky notes being held by two hands. from the bottom it says: to do, doing, done

What I offer

project management

Benefits to you:

  • staying within budget

  • achieving goals and milestones

  • decreasing stress and disorganization

  • tracking analytics

  • aligning stakeholders and team expectations

    • technology adoption

      • hr technology

      • crm (customer relationship management) systems

      • task management (Asana, Monday, Trello, Clickup, etc)

      • transitioning between software

    • product or service launch

      • website

      • clothing line

      • summer programs

tech solutions

Benefits to you:

  • saving time

  • reducing redundant work

  • facilitating seamless tech transitions with minimal disruptions

  • hands-on training

    • file management

      • creating a structure for Box/Google Drive

    • tech options

      • advising on task management system based on budget and needs

      • training on how to use Slack

      • recommending software for scalability

      • changing technology– moving from Asana to Trello

change management

Benefits to you:

  • ensuring no loss of institutional knowledge between change of staff

  • providing clarity on responsibilities during staff transition

  • keeping projects on track and preventing derailment

  • allowing for flexibility to backfill

    • offboarding guide

    • interim project/program manager

a bunch of square colored pieces of paper scattered

Reasons people hesitate about hiring a project manager

  • You have the skills to do it, but you might not have the capacity to manage all parts of the projects. You have intimate knowledge of the programs, making you feel inclined to oversee everything. But, if you don’t enjoy it, let it go. Oftentimes, business owners and leaders don't like overseeing every detail of every project.

    That's where I come in, taking off the mental load from your shoulders. I enjoy living in the details, communicating needs, and removing barriers to get things done. I also bring in a new perspective to help your business/non-profit grow, all while allowing you to focus on core responsibilities and do what you enjoy doing.

  • When operating on a tight budget, you might think that project managers are expensive and an unnecessary cost.

    But in the long run, a project manager can save you money by improving efficiency and preventing costly mistakes. I can help you establish a solid foundation of systems that can be used as a template for your current and future projects.

    In addition, I offer a variety of services that can meet you and your budget. Contact me and let's talk!

  • Complexity is subjective. Even simple projects benefit from professional management to stay on track, on budget, and meet deadlines.

    Plus, this is the best time to hire a temporary project manager to set your organization up for success by laying the foundation before you eventually start tackling bigger projects.

  • Small teams can benefit from project management too! This is the best time to have an expert come in to help create the structure before your team grows larger. As a project manager, I can help your team prioritize tasks and balance workloads effectively and efficiently. In addition, you can take this opportunity to see what it looks like to have a project manager on the team and train someone for the challenge!

  • Fantastic! Tools are invaluable and a great way to start with project management, but a project manager brings the human-side to the management. I can help point out potential future hurdles, adjust deadlines, and adapt to the team’s needs that a software wouldn't be able to do.

  • Admin staff are wonderful folks that help keep the organization running. Some responsibilities may overlap with project managers, but the scope is still different.

    High level differences of roles:

    • Administrative Assistant: Focuses on day-to-day office operations and support tasks and is responsible for administrative efficiency.

    • Project Manager: Oversees specific projects or programs from start to finish and is responsible for project outcomes and deliverables.

    Strategic and Leadership involvement:

    • Administrative Assistant: Generally carries out assigned tasks.

    • Project Manager: Involved in strategic planning and decision-making for projects and often leads and coordinates project teams.

    Specialized skills:

    • Administrative Assistant: Proficient in office software and organizational skills.

    • Project Manager: Skilled in project methodologies, risk management, and budgeting.

    Since job responsibilities overlap, admin staff can be trained to be future project managers. I can help with setting your organization up for success and be part of training someone to be your future project manager.

Testimonials

project management effect

“…Her systems remain the cornerstone of our technology management framework at for the Academic Learning Technologies Team at Pima. It has not only improved efficiency but also garnered multiple national awards for excellence in technology management. Her systems and approach have also become the model for project management for the Center For Learning Technology at Pima Community College…”

-Adam, edtech project manager

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tech solution success

“…Her initiative in switching her team over to project management tools like Monday helped to establish a clear and efficient line of communication between our companies, allowing us to address feedback and react to issues very quickly in comparison to other universities and companies with whom [Lillian has] partnered [with]…”

-Lillian, senior product manager

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“…she left behind an invaluable legacy in the form of detailed yet concise and easy to navigate documentation. Her comprehensive records became a commonly used reference, guiding us through tricky tasks and ensuring continuity in our operations. Liz's foresight and dedication to transparency empowered the team to maintain high standards and helped provide a seamless transition to new leadership…”

-Danielle, senior instructional technologist

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change management impact

Get in touch!

Schedule a free 1:1 informational session with me to discuss yours and your organization’s needs.

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